đ Key takeaways
- Management is no longer something you learn solely when you take up a new role: it is developed throughout your career.
- A well-trained manager improves their teamâs engagement, autonomy, cooperation and performance.
- Artificial intelligence is gradually transforming management practices and requires new skills.
- Training needs vary depending on whether you are a first-time manager, an experienced manager or a manager of managers.
Are your managers ready for 2027?
Employeesâ expectations are changing. Organisations are transforming. Artificial intelligence is gradually becoming part of teamsâ daily lives.
Meanwhile, one thing remains essential: the role of the manager.
Now more than ever, managers must provide purpose, support change, develop skills, maintain engagement and create the conditions for collective performance.
Training managers: a key factor in a companyâs performance
When a team loses motivation, tensions rise or staff turnover increases, there are often multiple causes. But management almost always plays a decisive role.
A well-trained manager helps to:
- Clarify expectations
- Provide constructive feedback
- Encouraging autonomy
- Supporting change
- Developing collective commitment
- Supporting the integration of artificial intelligence within teams
Training managers is therefore not just an HR issue. It is a direct driver of performance, retention and quality of life at work.
Needs vary depending on the management level.
Training for first-time managers âš
Taking on a new role for the first time can often come as a shock.
Making the transition from specialist to manager means quickly acquiring new skills:
- Establishing your authority
- Leading a team
- Delegating
- Providing constructive feedback
- Conducting performance reviews
- Discovering how to use artificial intelligence to save time on certain administrative tasks and focus more on supporting the team
Before the training
đ Thomas has just been promoted to manager. He continues to do everything himself because he fears his team wonât perform as well as he does. The result: work overload, frustration and employees who lack autonomy.
After the training
đ Thomas learns to delegate gradually, sets clear expectations and holds regular meetings with his team. He saves time, develops his employeesâ autonomy and focuses more on his role as a manager.
Training for experienced managers âĄïž
After a few years of experience, the challenges change.
Managers need to strengthen their ability to:
- Develop talent
- Manage conflicts
- Drive performance
- Adapt their management style
- Unite their team around a shared vision
- Identify appropriate uses of artificial intelligence to improve collective performance without dehumanising working relationships
Before the training
đ Sarah manages a high-performing team but has noticed a decline in engagement. She struggles to give feedback, avoids certain sensitive conversations and is seeing tensions emerge within her team.
After the training
đ Sarah has mastered the techniques of constructive feedback and difficult conversations. She deals with situations quickly, builds trust within the team and restores a positive team dynamic.
Training for managers of managers âïž
At this level, the role becomes more strategic.
The skills required include:
- Leading change initiatives
- Supporting managers
- Developing a shared managerial culture
- Leadership and influence
- Integrating artificial intelligence into managerial practices and business processes
Before the training
đ Karim manages five managers. Each works in their own way, practices vary widely, and teams do not receive the same messages. Decisions take time and transformations are slow to progress.
After the training
đ Karim develops a shared vision of management, supports his managers in developing their skills, and establishes shared routines. Teams become more cohesive and projects are rolled out more effectively.
What managerial skills should we develop for the years ahead?
Frontline management, leadership, communication, emotional intelligence, feedback, change management, hybrid management and artificial intelligence…
The skills expected of managers are constantly evolving.
To help organisations meet these challenges, we regularly update our range of management training courses, which are designed based on the challenges we observe in the field with our clients.
The Manager's program by DMM đ
For over 30 years, we have been supporting organisations in developing their people and management skills.
Our management programme has been designed to address the challenges faced at every stage of a managerâs career: taking up a new role, developing management practices, and managing managers.
A practical, hands-on approach that can be directly applied in the workplace, transforming good intentions into genuine managerial instincts.
And if youâd like to find out more... âïž
Would you like to identify the key skills your teams need to develop?
Our soft skills calculator provides you with a quick initial assessment. You can also download our 2026 Skills Wheel to discover the key skills that shape high-performing organisations of today and tomorrow.
And because no tool can replace a conversation, we are available to arrange an introductory meeting to identify the most relevant development opportunities for your managers.
