Is it possible to manage an AI?
Setting targets, allocating tasks, monitoring the quality of work, correcting errors⊠This sounds like a managerâs day-to-day routine. Yet, in […]
Measuring the impact of training: 3 KPIs to showcase your results
96 per cent of participants satisfied, a 28 per cent improvement and 74 per cent putting what they learnt into
Serious games: when training moves from âI knowâ to âI can doâ
In training, the right answers are often already known. You need to listen before making a decision. Set a clear
Excellence in customer relations: why is it becoming essential in the hospitality sector?
In the catering, hospitality, tourism, retail and customer service sectors, everything can hinge on a matter of seconds. A smile,
From colleague to manager: how to succeed in your new role â
Promoting an employee to a managerial role is often excellent news.It recognises their commitment, their practical knowledge and their ability
Managing the summer: the recipe for the perfect cocktail đč
In summer, everyone dreams of warm sand, mojitos and switching off. Except that before they can even lay out their
Managerial transformation: the key role of managers âïž
You can change an organisational chart in a matter of weeks. Changing working habits can take years. Reorganisation, mergers, changing
Why is it essential to start preparing managers now for 2027? đ
đ Key takeaways Management is no longer something you learn solely when you take up a new role: it is
The 3 AI prompts every manager should know
đ Key takeaways Artificial intelligence is gradually becoming an integral part of managersâ daily lives. But the difference lies not
When AI truly transforms sales performance đ„
đ Key takeaways Traditional sales training is reaching its limits: pressure to meet targets, managersâ lack of time and a