Mental health at work: what if 10 October started right now?
Burn-out. Bore-out. Brown-out. The famous ‘3 Bs’ have one thing in common: they all, in their own way, reflect a […]
Assessment, self-assessment and AI scanning: get faster, personalised and actionable reports ✨
An assessment or self-assessment test provides a wealth of information about an employee’s skills, practices or behaviours. But once the
Which soft skills training courses should be prioritised?
From changes in job roles and the integration of artificial intelligence to new managerial expectations and the prevention of psychosocial
The manager’s back-to-work to-do list: 7 habits for a smooth return to work
An overflowing inbox, a diary filling up before your very eyes, projects to get back on track, meetings resuming… When
AI will not replace your trainers
Designing a training programme, devising a role-play scenario, adapting a practical case study, creating a quiz or rephrasing a set
Is it possible to manage an AI?
Setting targets, allocating tasks, monitoring the quality of work, correcting errors… This sounds like a manager’s day-to-day routine. Yet, in
Measuring the impact of training: 3 KPIs to showcase your results
96 per cent of participants satisfied, a 28 per cent improvement and 74 per cent putting what they learnt into
Serious games: when training moves from ‘I know’ to ‘I can do’
In training, the right answers are often already known. You need to listen before making a decision. Set a clear
Excellence in customer relations: why is it becoming essential in the hospitality sector?
In the catering, hospitality, tourism, retail and customer service sectors, everything can hinge on a matter of seconds. A smile,
From colleague to manager: how to succeed in your new role ✅
Promoting an employee to a managerial role is often excellent news.It recognises their commitment, their practical knowledge and their ability